Urgent Warning: SNAP Users in Pennsylvania Are the Latest Victims of a Shocking New Scam

Recipients of SNAP (Supplemental Nutrition Assistance Program) benefits in Pennsylvania have become the latest targets of scammers attempting to steal personal information.

A New Scam Targets SNAP Recipients

Dr. Val Arkoosh, Secretary of the Pennsylvania Department of Human Services (DHS), issued a warning to SNAP users about fraudulent text messages claiming their EBT (Electronic Benefit Transfer) cards have been deactivated. The scam involves text messages instructing recipients to call a provided phone number to reactivate their cards. These messages are entirely fraudulent, designed to trick unsuspecting individuals into revealing sensitive financial and personal details. Dr. Arkoosh stressed that the DHS does not request personal information through text messages or deactivate EBT cards without prior notice.

Recognizing and Avoiding Fraudulent Messages

Dr. Arkoosh has outlined key red flags to help SNAP beneficiaries identify these scams. Legitimate DHS communications never request details like Social Security numbers, bank account information, or EBT card details through text messages. Scammers often reveal themselves through poor grammar, misspellings, or unusual phrasing in their messages.

To protect against scams:

• Do not respond to suspicious messages. Refrain from calling numbers or providing any information requested in unsolicited texts.
• Verify the source. Contact the DHS using official channels to confirm the authenticity of any communication.
• Stay informed. Familiarize yourself with DHS protocols to better recognize legitimate notices.

What to Do If You Receive a Fraudulent Message

If you encounter a suspicious message regarding your SNAP benefits, do not engage with it. Instead, report the incident to the DHS fraud tipline at 1-844-DHS-TIPS (1-844-347-8477). Reporting scams helps authorities investigate and take appropriate action to protect others from falling victim. SNAP beneficiaries should rely on the DHS website or official customer service numbers for any concerns about their benefits or EBT cards. These verified resources ensure secure communication and assistance.

Tips to Safeguard Personal Information

Protecting personal and financial data is critical to avoiding scams.

1. Avoid sharing sensitive information. Never provide Social Security numbers, bank details, or EBT card information to unknown parties.
2. Consult official resources. Visit the DHS website or use verified contact numbers to address concerns.
3. Report suspicious activity. Informing authorities about scams helps them act swiftly and prevent further incidents.

The Importance of Vigilance

EBT cards serve as a lifeline for many families, providing vital access to food and resources. Scammers exploit this urgency by creating a sense of panic, prompting hasty decisions from recipients. It’s essential to stay calm, scrutinize unsolicited messages, and rely on verified DHS resources.

By remaining vigilant and informed, SNAP beneficiaries can protect themselves from fraudulent schemes, ensuring their benefits remain secure. As digital scams grow more sophisticated, awareness and proactive measures are key to safeguarding essential resources in today’s connected world.